Privacy Policy

Effective Date: 01/10/2024

Dura Access Control Equipment (D.A.C.E) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our website, social media pages (such as Facebook, Instagram, etc.), and any other platform where we engage with you. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information when you interact with us:
Personal Information: We may collect personal information that you voluntarily provide to us when you:

Fill out forms (e.g., contact forms, sign-ups, or order forms)
Communicate with us through email, messages, or other direct communication
Participate in promotions, contests, surveys, or giveaways
Engage with our content (e.g., by liking, sharing, or commenting on posts)

This may include, but is not limited to:

Your name, email address, phone number, and postal address
Payment information (for transactions)
Any other details you voluntarily provide.

Automatically Collected Information: We may also collect certain information automatically when you interact with our services, such as:

IP address, browser type, and device information
Usage data (such as pages viewed, links clicked, and time spent on our services)
Data from cookies, web beacons, or similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving our services
Responding to your inquiries, comments, or customer service requests
Processing payments and fulfilling transactions
Sending you updates, newsletters, and promotional materials (with your consent where required by law)
Personalizing your experience with us (e.g., showing relevant content or offers)
Conducting analytics and research to improve our services and marketing
Ensuring the security of our services and protecting against fraud or unauthorized activity.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with third parties under the following circumstances:

Service Providers: We may share information with third-party service providers that help us operate our business (e.g., hosting, payment processing, email marketing)
Legal Requirements: We may disclose information when required by law, in response to legal proceedings, to protect our legal rights, or to comply with legal obligations
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies, pixels, and other tracking technologies to collect information about your interaction with our services. These technologies help us understand user behaviour, improve the performance of our website, and deliver targeted advertisements.
You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of our services.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

Access: You can request a copy of the personal information we hold about you
Correction: You can request that we correct or update your personal information
Deletion: You can request that we delete your personal data
Restriction: You can request that we limit how we process your personal data
Opt-out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.

To exercise any of these rights, please contact us at info@dace.co.za

7. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Business Name: Dura Access Control Equipment CC t/a D.A.C.E
Address: 4 Moss Road, Westmead, 3610, KZN, SOUTH AFRICA
Email: info@dace.co.za
Phone: +27 (31) 825 7484

Last Updated: 10/10/2024